Show your customers, board, auditors, investors, and insurers that you take privacy seriously.

Certification offers independent validation that your business complies with the APPs and the Openly Privacy Code. By undertaking certification, you get the right to publicly share your compliance and reap the benefits of your hard work.

The certification journey.

Find out more about what it takes to get certified.

1. Complete Privacy Essentials.

If you're an SMB, or if you're not quite sure if your business is compliant with the APPs and the Openly Privacy Code, we recommend completing our Privacy Essentials modules. You can get started for free here. If you think you have everything in order, there's no need to complete this step. Skip to step 2.

2. Review Certification Guidelines.

The Certification Guidelines (currently a draft version) are a moving document explaining the entire certification process & the technical requirements. After reading the Guidelines, you should have a clearer understanding of the certification process. You can download a copy of the Guidelines here.

3. Review Openly Privacy Code.

The Openly Privacy Code (currently a draft version) sets out the rules for certification. The Code is a voluntary but legally binding set of rules that act over and above the Australian Privacy Act. You can download a copy of the Code here.

Important Note: The code is not a legislative instrument.

4. Start an Application.

If you are confident that you meet all of the requirements for certification, you are ready to make an application to Openly. Once your application has been received, we'll ask you to sign an agreement and pay your invoice. The application process is easy. Contact us to apply here.

5. Complete Self Assessment.

You will be required to complete a self assessment that covers 80+ questions relating to your compliance with the Australian Privacy Act and the Openly Privacy Code. You can request a copy of the self assessment questions here if you'd like to see what you need to do ahead of time.

6. We Audit Your Business.

Our Audit consists of checks relating to the accuracy of your self assessment, plus checks across your website functionality, your privacy policy and your internal processes/procedures. We don't need to physically enter your business, we do this all online.

7. Hooray, You're Certified.

Woo-hoo! You did it. Now you can tell the world. We'll give you your unique privacy seal which can be displayed anywhere you like. You can use certification to demonstrate your compliance with the APPs and the Openly Privacy Code to your customers, insurers, investors, auditors, and board.

8. Maintain and Repeat.

Treat your customers fairly. Think twice before doing anything that may affect privacy. Maintain ongoing compliance. We check in regularly across the year, so be sure to keep everything in order. Re-certification is required annually to ensure you have maintained the requirements of certification.